Shipping Rates and Policies
Please note that there is no weekend delivery. Shipping time estimates are business days (Monday-Friday).
Orders placed after 1pm CST Friday will be processed on Monday morning.
Shipping rates are in USD and subject to change without notice.
*Most orders ship by UPS and leave our warehouse in 1 to 2 business days. If you prefer the United States Postal Service (USPS) or an alternate method, please note in the comment box during checkout.
FREE SHOWROOM PICKUP: We offer free curbside pickup from our Showroom at 1601 E. Plano Pkwy, Suite 100, Plano TX 75074. We are open for pickup from 8-5 Mon-Fri. Call us at 972-943-8744 to arrange a pickup time.
Regular Shipping: 2 to 5 business days after your order leaves our Texas warehouse.
2-day Rush: 2 business days. Order before noon Central Standard Time for same day processing. Day of order, weekends and holidays not included.
Next Day Rush: Order before noon Central Standard Time for same day processing. Morning or afternoon delivery available.
FREE REGULAR SHIPPING on all credit and paypal prepaid orders over $250 in contiguous USA (except heavier or oversized instruments and equipment).
Heavy/oversized items incur an extra fee and are charged at checkout.
FAST SHIPPING. Orders usually processed within 1 to 2 business days. Orders ship from USA., Deliveries are Monday-Friday by end of business day. Packages ship via US Post Office/Canada Post and will incur no brokerage fees; however, the customer is responsible for any Canadian duty and tax.
Regular: 6 TO 10 BUSINESS DAYS after they leave our Texas warehouse.
Expedited: 3 TO 5 BUSINESS DAYS after they leave our Texas warehouse.
Express: 1 TO 3 BUSINESS DAYS after they leave our Texas warehouse. Call or order online before 12 noon CST for same day processing.
Please Note: The times above are estimates based on average postage delivery times. We are not able to guarantee delivery dates to Canada.
Shipping Outside the U.S.A. and Canada
All International orders must be prepaid. We accept payment by credit card, Paypal, international money order in U.S. dollars, or by check drawn on a U.S. bank in U.S. dollars. When ordering online, please pay by credit card or PAYPAL.
When paying by credit card, your account will not be charged until the order is shipped, and you will automatically be charged the correct exchange rate.
Orders normally ship by air unless otherwise requested. We will e-mail or fax your order confirmation with shipping options and charges.
All orders ship from Texas. Most orders ship by UPS or US Post Office.
FREE REGULAR SHIPPING on prepaid orders delivered to a freight forwarder located in the contiguous USA on orders over $250 (except heavier or oversized instruments and equipment).
Customer is responsible for any customs duties/taxes.